Terms & Conditions

Please read the following terms & conditions as you will be asked to agree to these to complete your purchase.. Contact us if you have further questions/concerns – jean@theeatinggame.ca

PRIVACY POLICY

Be assured that information you provide with your order will be used for the purpose of filling/shipping your order only unless we have to get in touch with you concerning your order.

The contact information you provide when placing your order will never be shared with anyone else.

ORDERING/SHIPPING/HANDLING

We will make all efforts to send out orders within 2 weeks. If delays cannot be avoided you will be compensated.

E-Editions of products must be downloaded to your computer at the time of the purchase. We are not responsible for any technical difficulties you experience with your computer/printer. Having said that please contact us if you have problems to see if we can be of any assistance – jean@theeatinggame.ca

Payment for your order is done through the very secure PayPay Service. All payments will be in Canadian Dollars. Canadian residents will be charged applicable taxes for their province. International orders will not be charged taxes. The purchaser will be responsible for any additional import duties/charges applied by your country.

COUPONS will only be honored until the provided deadline and for the purpose stated. Coupons cannot be applied with other specials.

The shipping charges will be calculated and included in your purchase cost. We will insure and track the parcels we ship within Canada and the USA.

Orders that have been shipped cannot be cancelled. Notifying us, you can cancel prior to shipping and you will receive a full refund.

RETURNS

If product you receive has been damaged in shipping, you must advise us immediately in order that insurance we pay will cover damages. This can be done with an email to jean@theeatinggame.ca and should be accompanied by photos showing the damaged product before and after you open it. If you wish we will replace product and pay the shipping OR provide a full refund.

If you wish to return products you must pay the shipping charges. The return must be initiated by you within 1 week from the day you received the product, as per post office tracking. When we receive the returned item, if there is no damage, we will issue a refund minus the shipping charges. The refund will be completed using PayPal.

TO RETURN PRODUCT

  1. Email us providing the reason for the return
  2. Include this email in with the return which is securely wrapped to avoid shipping damage.
  3. Return the item via your postal service.
  4. We will notify you when we receive your return.

Patents and Copyright

The Eating Game has Canadian (#2,612,218) and USA (# 8,333,593B2) Patent Rights.

All other products are copyrighted.

 

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